We respond within 1 business day. Reach us Mon–Fri, 9AM–5PM EST, for quick, thoughtful help on anything you need.

  • Shipping Info

    Shipping made simple. Learn more about delivery speeds and rates.

  • Easy Returns

    Not quite right? Our returns are simple, quick, and stress-free.

  • Track My Order

    Find your package’s status anytime with our order tracker.

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Frequently Asked Questions

How can I contact the MOOVES customer support team?

You can reach our friendly support team by filling out the contact form on this page. We typically respond within one business day, Monday through Friday, 9 AM to 5 PM EST.

Can I contact MOOVES by email or phone?


Yes. You can email us directly at support@moovesbaby.com for any questions about your order, returns, or sizing. We’re always happy to help and ensure you have the best experience.

How long does it take to receive a reply from MOOVES?

Our team replies to all messages within 24 business hours. During peak times or holidays, responses may take slightly longer, but every request is answered personally and carefully.

What should I include when contacting customer support?

For faster assistance, please include your order number, email, and a short message explaining your concern—whether it’s about returns, exchanges, or delivery tracking.

Can I track or change my order through the contact page?

Yes. You can use the “Track My Order” link on this page to check your delivery status. If your order hasn’t shipped yet, you can contact us to update your shipping address or make changes.